Effective date: September 1, 2026

USOLAB.USA.INC ("USOLAB USA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit USOLABUSA.COM, create an account, place an order, contact us, or otherwise interact with
our services.

1. Scope
This policy applies to personal information handled through our website, online store, customer-support communications, marketing activities, and related services. It does not apply to third-party websites or services that maintain their own privacy policies.

2. Information We May Collect

• Identifiers and contact information, such as name, email address, telephone number, billing address, shipping address, and account username.

• Order and commercial information, such as products viewed or purchased, order history, returns, refunds, and customer-support records.

• Payment-related information. Payment card details are generally processed by our payment provider; we do not intend to store full payment-card numbers.

• Internet and device information, such as IP address, browser type, device identifiers, referring pages, pages viewed, clicks, session data, and cookie identifiers.

• Preferences and communications, including marketing choices, product interests, survey responses, reviews, and messages sent to us.

• Cosmetic safety information voluntarily submitted in connection with a product complaint or adverse-event report, including product, lot, symptoms, treatment, photographs, and related health information.
   

3. Sources of Information
We may collect information directly from you, automatically from your browser or device, from
our e-commerce platform and service providers, from shipping and payment partners, and from marketing or analytics partners where permitted by law.

4. How We Use Information

• Provide, operate, maintain, and improve the website and online store.

• Process orders, payments, shipments, returns, refunds, and customer-service requests.

• Authenticate accounts, prevent fraud, secure our systems, and enforce our terms.

• Personalize content, measure website performance, and understand customer interests.

• Send transactional communications and, with appropriate consent, marketing communications.

• Comply with legal, tax, accounting, product-safety, adverse-event, recall, and regulatory obligations.

• Establish, exercise, or defend legal claims and protect the rights and safety of customers, the public, and our business.
   

5. How We Disclose Information
We may disclose personal information to service providers and contractors that help operate our business, including Wix and related hosting providers, payment processors, fraud-prevention providers, shipping carriers, fulfillment partners, email and customer-support vendors, analytics providers, professional advisers, and government authorities when legally required. We may also transfer information in connection with a merger, financing, acquisition, reorganization, or sale of business assets.
We do not sell personal information for money. Certain analytics or advertising disclosures may be treated as "sharing" or targeted advertising under some state privacy laws. Where required, we will provide applicable opt-out choices and honor recognized opt-out preference signals.

6. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies for essential website functions, preferences, analytics, security, and marketing. See our Cookie Policy for more information and available controls.

7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described
in this policy, including to fulfill orders, maintain business and tax records, resolve disputes, prevent fraud, comply with product-safety and adverse-event obligations, and enforce agreements. Retention periods vary by the type of information and legal requirements.

8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No online system or transmission method is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Privacy Rights

• Email marketing: use the unsubscribe link in a marketing email or contact usolabusa@gmail.com. Transactional messages may still be sent.

• Cookies: use our cookie banner or browser settings where available.
  Blocking some cookies may affect website functionality.

• Account information: update available information through your account or contact us.

• State privacy rights: depending on your state and applicable law, you may have rights to request access, correction, deletion, portability, or information about disclosures, and to opt out of certain sales, sharing, or targeted advertising.

• Authorized agents: where applicable, an authorized agent may submit a request on your behalf, subject to reasonable verification.
   

To submit a privacy request, email usolabusa@gmail.com with the subject line "Privacy Request." We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising applicable privacy rights.

10. Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it as appropriate.

11. Third-Party Links and Services
Our website may contain links to third-party services. We are not responsible for their privacy practices. Review the privacy policy of each third party before providing information.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted with a new effective or last-updated date. Material changes may be communicated through the website or other appropriate means.

13. Contact Us
USOLAB.USA.INC
Attn: Customer Support
7035 Orangethorpe Ave., Suite H-2, Buena Park, CA 90621
Email: usolabusa@gmail.com